Privacy Policy

This Privacy Policy explains how Denise Voight, Functional Medicine Nutritionist (“I,” “me,” “my,” or “we”), collects, uses, shares, and protects your personal information when you visit this site, purchase products or programs, enroll in courses or memberships, book consultations, or otherwise interact with my services.

By using the site or purchasing products or services, you agree to the practices described here.

1. Information I collect

I collect information in three main ways:

A. Information you give me directly

• Name, email address, mailing address, phone number
• Billing and payment information (processed securely by third-party providers)
• Health-related information you voluntarily share during consultations, applications, quizzes, or lab review forms (for example, symptoms, diet, medical history, lab results)
• Account login credentials
• Other information you choose to provide (messages, support tickets, testimonials)

B. Information collected automatically

When you visit the site or open emails, I (or service providers) may collect:

• IP address, device type, browser type, operating system
• Pages viewed, time spent, referring website
• Cookies, pixels, and similar tracking technologies (see section 5)

C. Information from third parties

• Payment processors (Stripe, Shopify Payments, and similar)
• Platforms I use (Kajabi, Shopify, Google Analytics, Meta Pixel, and similar)
• Functional lab companies (for example, Mosaic Diagnostics) when you authorize them to share results with me

2. How I use your information

I use your information to:

• Deliver products, programs, memberships, supplements, and consulting services
• Process payments and prevent fraud
• Send transactional emails (order confirmations, program access, appointment reminders)
• Send marketing emails, newsletters, and promotions (you may opt out at any time)
• Send SMS/text messages if you have opted in (see below)
• Personalize your experience and improve content and offerings
• Provide customer support
• Comply with legal obligations

2A. SMS / text message communications

If you provide your mobile number and opt in to SMS, I may send messages related to:

• Appointment reminders and session confirmations for your Biochemical Balance Session
• Follow-up instructions after purchase (for example, assessment reminders)
• Program updates and next-step notifications for enrolled members

Message frequency varies. Message and data rates may apply depending on your carrier and plan.

Opt out anytime by replying STOP. You will receive one confirmation and no further SMS. For help, reply HELP or email support@denisevoight.com.

Your phone number and SMS opt-in consent will never be shared with third parties for their marketing purposes.

3. How I share your information

I do not sell your personal information.

I may share information with trusted service providers who help run the business, including:

• Kajabi (course and membership platform)
• Shopify (e-commerce and supplement fulfillment)
• Stripe and PayPal (payment processing)
• GoHighLevel / LeadConnector (CRM and marketing automation)
• Google Analytics, Meta Pixel, and similar analytics or advertising tools
• Functional lab companies (for example, Mosaic Diagnostics) when you explicitly authorize

I may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer (merger, sale, and similar).

Health information shared during consultations or applications is kept confidential and is only shared with my small team when needed to support you well.

4. Children's privacy

This site, products, and services are not intended for children under 16. I do not knowingly collect personal information from children under 16 without verifiable parental consent. If I learn that I have collected such information, I will delete it promptly.

SMS communications are intended for adults age 18 and older only.

5. Cookies & tracking technologies

I use cookies, pixels, and similar technologies to:

• Remember login and preferences
• Analyze site traffic and performance
• Retarget relevant ads on platforms such as Facebook, Instagram, and Google

You can control cookies through your browser settings. Disabling cookies may limit site functionality.

6. Your choices & rights

• Opt out of marketing emails via the unsubscribe link in any email
• Opt out of SMS by replying STOP to any text message
• Access, correct, or delete personal information by contacting support@denisevoight.com
• California residents: additional rights under CCPA/CPRA (access, deletion, opt-out of “sale,” and similar). Email to exercise these rights.
• EU/UK residents: rights under GDPR (access, rectification, erasure, restriction, portability, objection). Contact me to exercise these rights.

I will respond to verified requests within the time period required by law.

7. Data security

I use industry-standard security measures (SSL encryption, secure hosting, access controls) to protect your information. No method of transmission over the internet is 100% secure, so absolute security cannot be guaranteed.

8. International data transfers

Your information may be processed and stored in the United States or other countries where service providers operate. By using the site, you consent to this transfer.

9. Changes to this policy

I may update this Privacy Policy from time to time. The new version will be posted here with updated dates. Continued use of the site after changes constitutes acceptance.